Community Mobilization Officer

Nguru, Yobe State, Nigeria

Full Time

Nutrition and Health

Mid Level

Company Overview

Action Against Hunger is an international humanitarian organisation committed to ending world hunger. For almost 40 years, across nearly 50 countries, we have been working to fight undernutrition and support communities affected by crisis across the globe.

We carry out innovative, lifesaving programmes in Health, Nutrition, Water, Sanitation and Hygiene, Disaster risk reduction, Mental Health and Care Practices, Food security and Livelihoods and Social Protection.

Action Against Hunger began operations in Nigeria in 2010 in response to the high rate of chronic malnutrition in Northern Nigeria, focusing on integrated programming.

In 2011, we expanded our work to begin implementing nutrition development projects in Jigawa and in Yobe. Following the crises in Northeast Nigeria, we further expanded our operations to address the Nutrition, Health, Food security and livelihoods, WASH, and shelter needs of conflict-affected communities.

Action Against Hunger Nigeria programme is supported by FCDO, ECHO, GAC, BHA, SDC, UNICEF, EU, AFD, SIDA and GFFO.

Action Against Hunger is currently looking to fill the role of Community Mobilization Officer who will be responsible for the implementation of community mobilization activities in the ACF Nutrition and Health project. She/he will be responsible for supporting the Nutrition and Health team to establish effective relationships with the local communities and facilitate increasing participation of the community members across all project activities. This entails building strong relationships with the local communities from across different ethnicities, religions, nationalities, genders, and ages.

Position Details

Reporting to: Nutrition and Health Programme Manager

Proposed start date: February 2025

Work location: Nguru, Yobe State

Key Responsibilities:

Develop a community mobilization and sensitization plan for effective program delivery;
Implement the mobilization activities at LGA level in line with the work plans while adhering to deadlines;
Provide training, orientation to the target communities regarding the nutrition project and other mobilization activities part of the project;
Provide guideline and training to assistants for effective community mobilization at the LGA level;
Contribute to detailed planning and implementation of mobilization on nutrition and health in collaboration and assistance of the Programme Manager;
Identify methods of community mobilization that enhance partnership & coordination with government official and local communities, internal integration within sectors and programs (Health, Nutrition, WASH, etc.);
Identify areas of cross-program linkages within ACF programs in assigned LGA to ensure program quality and adherence to program objectives, including respect of ACF technical guidelines, systems, and established deadlines;
Develop strong relationships with community members and also maintain contacts with the relevant gate keepers and humanitarian actors at site level, in order to support the participation and inclusion of the local communities;
Support the reinforcement and coordination of regular project monitoring activities, i.e. baseline, PDM, end line, etc;
Provide support to line manager in budget forecasting, detailed work planning, monthly and quarterly reporting;
Assist the PM in preparing internal and external reports for ACF and the community, including case studies and success stories;
With technical support from Deputy PM, mobilize CM team and conduct focus group discussions on identifying community perceptions about malnutrition, diseases, care seeking behavior across different age and gender groups;
Liaise with nutrition and health assistants for accessing community support group database; health facility database on a regular basis and updating overall health facility based activities;
Support the health authorities at LGA and ward development committees on identification and selection process of CHIPS agents;
With support from Health and Nutrition PM and assistant Community Mobilization Officers and in consultation with Ward Development Committees (WDCs), religious and community leaders, respective health workers, recruit community promoters, select care group volunteers;
Participate with line/technical managers in developing job description of care group promoters and volunteers;
Participate with line manager/technical managers in developing criteria for selection of care group promoters, care group volunteers from the community level;
Support assistant community mobilization officers, promoters and volunteers in conducting community census (house to house visit) to identify beneficiary households;
Support and guide assistant community mobilization officers and community promoters in establishing care groups; neighbour groups;
Develop training plan for CHIPS agents, community engagement focal persons and CHIPS supervisors at ward level in collaboration with the LGA CHIPS focal person;
Organize and facilitate trainings for community promoters and health workers on care group modules & lesson plans;
Prepare budget plan for trainings, logistic requirement, financial requirement according to existing procedures and share with Health and Nutrition PM for necessary support;
Provide regular technical supervision visit and on job coaching support to assistant community mobilization officers and community promoters in conducting community demand creation activities and care group sessions; reporting of care group activities etc;
Draft training reports for all sort of training conducted for community mobilization teams with support from line manager/assistant CM;
Upon monitoring and supervision visit, draft summary report inclusive of good lessons, challenges and proposed solutions to line managers;
Share day-to-day challenges with community mobilization and suggest mitigation measures to program team;
Facilitate strong linkage between the facilities and community level activities through liaison with health and nutrition educations/CHEWS based at the health facility;
Develop care group implementation work plan with support from line manager and assistant community mobilization teams for the LGA and share with line manager;
Develop and share LGA budget planning in line with the project internal budget and reviewed work plan on a monthly and quarterly basis; share with line manager;
Support community mobilization teams (Assistant CMO, Promoters) in preparing monthly action plans for each team member in line with care group implementation work plan;
With support from CM teams, prepare weekly movement plan and share with line manager/Logistic
Identify needs of materials well in advance and share with H&N PM for preparing PR;
Support PM in recruitment processes of Assistant community mobilization officer;
Support CM team (Assistant CM Officers, promoters) for community mobilization sessions with community leaders, religious leaders and Ward Development committee (WDCs);
Engage health workers in selection process of care group volunteers, supervision of care group activities, training of care group promoters etc;
Ensure necessary support (transportation, logistic materials and/or technical guidance) to Assistant CM Officers/Community Promoters in conducting community mobilization sessions, care group meetings and regular meetings;
Maintain database of health facility, catchment population, community promoters by health facility, care groups by health facility and community volunteers by health facility at the LGA level;
Maintain database of community promoters and care group volunteers with their contact information and/or alternative contact information at LGA level;
Archive all finalized LGA work plan, monthly action plans, updated data bases related to care group activities at LGA level;
Prepare bi-weekly reporting template and share PM;
Check and finalize care group reports submitted by Assistant CM Officers and consolidate overall LGA level care group activities;
Cross check and support team in reporting individual women/beneficiary counting and reporting on a regular basis;
Provide feedback to Assistant CM Officers and promoters on appropriate reporting;
Share quantitative report and summary narrative report with Deputy Nutrition PM;
Coordinate with Action Against Hunger support departments for appropriate guidance on procedures such as recruitment, procurement, transport, cash withdrawal for program activities at base level;
Ensure regular coordination and collaboration with health and nutrition officers and health facilities on referrals;
Coordinate with ACF support departments and ACF sector departments with the help of PM to ensure a common approach and sharing of information;
Represent Action Against Hunger with local authorities, partners and other program stakeholders at LGA level with support from Nutrition and Health PM.

Position Requirements:

Bachelor degree in Health Education, Diploma in Community Development or related studies, Education, Sociology, Psychology, Communications, or related Social Science field;
2 years’ experience in community mobilization work particularly in a humanitarian context;
Experience in Nutrition/Health and /or WASH programming and community engagement;
Ability to communicate effectively with a wide range of audiences at local and state level;
Excellent interpersonal skills, flexibility, adaptability and ability to work effectively as a member of a team;
Ability to build and maintain relationships with community members and leaders, partner agencies and key contacts in the government;
Previous supervisory role and working knowledge of MS office;
Strong sense of organization and attention to details;
Fluency in spoken and written English. Hausa and/or Kanuri will be an advantage.

Our employees enjoy a work culture that promotes diversity and inclusion.

The deadline for this position is Wednesday, 22nd January 2025 by 05:30 pm (Nigerian Time).

Action Against Hunger does not charge any fee at any stage of the recruitment process (application, interview, processing).

Action Against Hunger is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people and adults. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Action Against Hunger provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, national origin, age, disability or genetics.

All selected candidates will undergo rigorous reference and background checks, and will be expected to adhere to organizational standards and principles.

Other benefits include but not limited to 100% health care coverage, free and direct access to Cross Knowledge e-learning platform.

Women at Action Against Hunger are entitled to benefits such as maternity leave, compassionate leave for a hospitalized child and creche facilities for babies and toddlers.

All candidates MUST ensure they answer all the questions asked for this application. Failure to do so means candidates will not be considered for the process.

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1. Maintain an organized and clean pharmacy in the warehouse: the drugs must be properly stored and organised in a hygienic and clear way according to Action Against Hunger’s rules of the classification of drugs, allowing easy access to the information (type of drugs, expiry date);

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1. Maintain an organized and clean pharmacy in the warehouse: the drugs must be properly stored and organised in a hygienic and clear way according to Action Against Hunger’s rules of the classification of drugs, allowing easy access to the information (type of drugs, expiry date);

2. Organize weekly environmental cleaning in the pharmacy warehouse and environs.*

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YOU HAVE TALENT AND PASSION. WE HAVE OPPORTUNITIES.TOGETHER WE CAN CHANGE THE WORLD!

Community Mobilization Officer

Apply for this position

YOU HAVE TALENT AND PASSION. WE HAVE OPPORTUNITIES.

TOGETHER WE CAN CHANGE THE WORLD!