Sanitation Marketing Officer

Maiduguri, Borno State, Nigeria

Full Time

Programmes - WASH

Mid Level

Company Overview

Action Against Hunger is an international humanitarian organisation committed to ending world hunger. For almost 40 years, across nearly 50 countries, we have been working to fight undernutrition and support communities affected by crisis across the globe.

We carry out innovative, lifesaving programmes in Health, Nutrition, Water, Sanitation and Hygiene, Disaster risk reduction, Mental Health and Care Practices, Food security and Livelihoods and Social Protection.

Action Against Hunger began operations in Nigeria in 2010 in response to the high rate of chronic malnutrition in Northern Nigeria, focusing on integrated programming.

In 2011, we expanded our work to begin implementing nutrition development projects in Jigawa and in Yobe. Following the crises in Northeast Nigeria, we further expanded our operations to address the Nutrition, Health, Food security and livelihoods, WASH, and shelter needs of conflict-affected communities.

Action Against Hunger Nigeria programme is supported by FCDO, ECHO, GAC, BHA, SDC, UNICEF, EU, AFD, SIDA and GFFO.

Action Against Hunger is currently looking to fill the role of Sanitation Marketing Officer, Under the RESILAC project, improvement of Governance and sustainable hygiene and sanitation services including cleaning campaigns, hygiene awareness and education (including menstrual hygiene), Sanitation Marketing & economic empowerment activities, National policy drive and Menstrual Hygiene Management (MHM), market-based intervention, WASH in Schools.

Position Details

Reporting to: Programme Manager

Proposed start date: January 2025

Work location: Maiduguri, Borno State

Key Responsibilities:

Conduct proper operational findings on sanitation marketing that are evidence-based on current practices;
Undertake continuous feedback from the community, vendors, and producers on how to adapt and improve the product and customer satisfaction
Develop a sanitation marketing strategy based on the 4Ps (Price, Product, Place, Promotion)
Conduct a market survey, identify goals, and develop a market plan
Support barrier analysis on the use of latrines through the various options recommended
Coordinate with local vendors to implement a sanitation marketing approach, improving the quality and sustainability of household latrines.
Lead the implementation of hygiene promotion activities in communities, health facilities, and schools.
Implement Menstrual Hygiene Management (MHM) awareness campaigns targeting adolescents, girls, and women of reproductive age.
Assist the Programme Manager with, and where required to participate in, community mobilization;
Ensure that all technical work reflects the needs and preferences of different target groups.
Ensure the provision of tools, equipment, and training to health facility staff on the operation and maintenance of sanitation facilities.
Organize meetings with community members to develop their sales ability. Work on sales pitches, having structured sales conversations, developing conversations, and closing deal
Coaching sales teams and working one-on-one on sales;
Setting up systems to monitor program quality from artisan;
Identification and sensitization of local artisans on various latrine designs and construction with the signing of an MOU in collaboration with stakeholders;
Develop an inventory of trained artisans in each community including participating in vendors’ selection;
Train and build the capacity of Community Health Influencers, Promoters, and Services (CHIPS) and other stakeholders on hygiene promotion and sanitation practices;
Select and train gender champions from WASH Committees (WASHCOMs) to address gender and protection-related issues and to serve as MHM champions;
Collaborate with ward development committees and local government units, such as LGA WASH units and RUWASA, to ensure sustainability;
Assess areas for improvement and record lessons learnt for future activities;
Design strategy for working territory, setting up sales appointments, scheduling, and mapping territory;
Ensure implementation of CLTS (Community-Led Total Sanitation), PHAST (Participatory Hygiene and Sanitation Transformation), and CHAST (Child Hygiene and Sanitation Training); methodologies to eliminate open defecation;
Develop monitoring systems for sales based on controller inputs mot sales (e.g Number of hours worked per day; sales calls; sales conversation. Number of signed contracts…);
Work in collaboration with community mobilizers officers in the implementation of a Behavioural Change Communication strategy in relation to sanitation marketing;
Monitor the construction of subsidized household latrines with high-quality materials that will be durable and cost-effective in terms of maintenance;
Develop promotion materials to support the selling of products;
Run workshops and collect feedback on materials;
Working with local media influencers and advocacy teams to develop material to push the products on social media;
Develop a dynamic partnership with local celebrities;
Support production of radio, promotional video, TV, and creative outlets;
Link promotion with local events.

Position Requirements:

Bachelor's Degree in public and Environmental Health, Social Sciences, Marketing, Water Engineering, Sanitary Engineering, Hydraulics and Water Resource Development, and other related fields;
At least 3-5 years of experience in hygiene promotion, health education, or community mobilization, preferably within the NGO sector;
Have a strong understanding of hygiene promotion principles, behavior change communication, marketing, and public health approaches while working with International and National NGOs or Government agencies;
Experience working with Sales Teams;
Previous experience in implementing CLTS and sanitation marketing;
Professional, good organizational capacity, motivated, open, creative, mature, responsible, flexible, and culturally sensitive;
Microsoft Office software Skills (Outlook, Excel, PowerPoint, Word);
Willing and able to be based and travel regularly within remote areas, where services are limited;
Fluency in English, Hausa, Kanuri, and Shuwa languages.

Our employees enjoy a work culture that promotes diversity and inclusion.

The deadline for this position is Thursday, 21st November 2024 by 05:30 pm.

Action Against Hunger does not charge any fee at any stage of the recruitment process (application, interview, processing).

Action Against Hunger is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people and adults. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Action Against Hunger provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, national origin, age, disability or genetics.

All selected candidates will undergo rigorous reference and background checks, and will be expected to adhere to organizational standards and principles.

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YOU HAVE TALENT AND PASSION. WE HAVE OPPORTUNITIES.TOGETHER WE CAN CHANGE THE WORLD!

Sanitation Marketing Officer

Apply for this position

YOU HAVE TALENT AND PASSION. WE HAVE OPPORTUNITIES.

TOGETHER WE CAN CHANGE THE WORLD!